Follow Up Boss vs IXACT Contact
Pricing, contract terms and features side by side. Last checked September 2026.
- Follow Up Boss$69/user/mo
- BoldTrailContact sales
- Wise Agent$49/mo flat
- Real Geeks$399/mo
- BoomTownContact sales
- Sierra Interactive$299.95/mo
- LoftyContact sales
- CINCContact sales
- Top Producer$179/user/mo
- IXACT Contact$46.75/mo
- RealvolveContact sales
- Follow Up Boss$69/user/mo
- BoldTrailContact sales
- Wise Agent$49/mo flat
- Real Geeks$399/mo
- BoomTownContact sales
- Sierra Interactive$299.95/mo
- LoftyContact sales
- CINCContact sales
- Top Producer$179/user/mo
- IXACT Contact$46.75/mo
- RealvolveContact sales
Pick any two platforms. The page updates as soon as you choose.
Follow Up Boss
The follow-up engine for teams that already have leads coming in.
IXACT Contact
The cheapest option here, built for working a referral database by email.
Quick verdict
Feature comparison
| Follow Up Boss | IXACT Contact | |
|---|---|---|
| Starting price | $69/user/mo | $46.75/mo |
| Pricing model | Per user. Pro $499/mo (10 users), Platform $1,000/mo (30 users) | Flat per user. Team members $28.90/mo annually, $34 monthly |
| Free trial | 14-day free trial | Free trial offered; the vendor states 14 days in one place and 5 weeks in another |
| Contract | Month-to-month, no setup fee | Month-to-month, no contract, cancel anytime |
| Setup or onboarding fee | None | None on the CRM; $69 one-time on the IDX add-on |
| Best for | Teams tracking speed-to-lead | Solo agents working a sphere of influence |
| Paid leads included | No, you bring your own lead sources | No, it is a CRM and email tool only |
| IDX website included | No, integrates with third-party IDX | Agent website included; true IDX is $50/mo extra |
| Built-in dialer | Yes (paid add-on on Grow, $39/user/mo) | No |
| SMS / texting | Yes | Add-on from $5/mo |
| Transaction management | Via integration only (Dotloop, Brokermint) | Not advertised |
| Email marketing | Yes | Yes, and it is the strength: written newsletters plus 2,500 emails/mo |
| AI lead nurture | Yes: Smart Summaries, Suggested Tasks, lead prioritisation | Not advertised |
| Mobile app | Yes, native app | Yes, native iPhone and Android app |
| Integrations | 250+ | Not published |
| Support | Standard; priority on Platform | Phone 9am-5pm EST and email |
Pricing and features verified against each vendor own pages in September 2026. Where a vendor does not publish a figure we say so rather than estimating it.
Pros and cons
Follow Up Boss
- Published, transparent pricing, no sales call to see the cost
- Best-in-class lead response and accountability reporting
- 250+ integrations covering essentially every lead source
- Month-to-month, so you can leave without penalty
- No IDX website included, you supply your own lead sources
- Calling costs extra on the entry tier
- Transaction management only through third-party tools
- Per-user pricing gets expensive as a team grows
IXACT Contact
- By far the lowest price of any platform here, at under $47 a month
- The only genuinely month-to-month option with no contract at all
- Professionally written monthly newsletters included, not an add-on
- A real native mobile app rather than a web wrapper
- No lead generation, no dialer and no transaction management
- True IDX search costs $50/mo more on top
- Texting is a metered add-on rather than included
- The vendor contradicts itself on how long the free trial lasts
What reviewers say
Reviewers consistently praise the speed and reliability of the follow-up automation and the depth of integrations. The most common complaint is cost as headcount grows, and that it does not generate leads on its own.
Reviews are strong overall but a minority report support emails going unanswered for days. More concretely, some users report mass emails failing to reach iCloud, AOL and Yahoo recipients, and occasional problems with Google contact sync.
Ratings are the aggregate scores published by G2 and Capterra, shown with their review counts so you can judge how much weight each one deserves.
Frequently asked questions
How much do Follow Up Boss and IXACT Contact cost?
Follow Up Boss: $69/user/mo ($58/user/mo billed annually). IXACT Contact: $46.75/mo (Billed annually; $55/mo billed monthly). Both figures come from each vendor own pricing page, checked in September 2026.
Does Follow Up Boss or IXACT Contact offer a free trial?
Follow Up Boss: 14-day free trial. IXACT Contact: Free trial offered; the vendor states 14 days in one place and 5 weeks in another.
Are you locked into a contract with Follow Up Boss or IXACT Contact?
Follow Up Boss: Month-to-month, no setup fee. IXACT Contact: Month-to-month, no contract, cancel anytime. On setup costs, Follow Up Boss is none and IXACT Contact is none on the crm; $69 one-time on the idx add-on.
Do Follow Up Boss or IXACT Contact include an IDX website?
Follow Up Boss: No, integrates with third-party IDX. IXACT Contact: Agent website included; true IDX is $50/mo extra.
Do Follow Up Boss or IXACT Contact provide leads?
Follow Up Boss: No, you bring your own lead sources. IXACT Contact: No, it is a CRM and email tool only. This is one of the biggest differences between platforms in this category and it is often glossed over in sales demos.
Which is better for a solo agent, Follow Up Boss or IXACT Contact?
Follow Up Boss is built for teams tracking speed-to-lead, while IXACT Contact is built for solo agents working a sphere of influence. A solo agent should generally weigh the cheaper, shorter-commitment option unless they are already spending money on leads.