IXACT Contact vs Lofty

Pricing, contract terms and features side by side. Last checked September 2026.

VS

Pick any two platforms. The page updates as soon as you choose.

Heads up on Lofty: Formerly Chime Technologies, renamed Lofty in November 2023. Lofty also acquired Firepoint in August 2024 and wound it down, migrating those agents onto Lofty.

IXACT Contact

The cheapest option here, built for working a referral database by email.

$46.75/mo
Billed annually; $55/mo billed monthly
4.5/5 on G2 from 268 reviews
VS

Lofty

The all-in-one formerly called Chime, which will also sell you the leads.

Contact sales
No public pricing published
4.3/5 on G2 from 406 reviews

Quick verdict

IXACT Contact suits solo agents working a sphere of influence, at $46.75/mo, month-to-month, no contract, cancel anytime. Lofty suits teams buying site, crm and ads together, but publishes no pricing at all, so budgeting means booking a sales call first. The deciding factor is usually whether you need leads and a website supplied for you, or you already have those and just need the follow-up to be airtight.

Feature comparison

IXACT ContactLofty
Starting price$46.75/moContact sales
Pricing modelFlat per user. Team members $28.90/mo annually, $34 monthlyFour tiers: Agent, Team, Broker, Enterprise. Price varies with seats and add-ons
Free trialFree trial offered; the vendor states 14 days in one place and 5 weeks in anotherDemo only, no free trial
ContractMonth-to-month, no contract, cancel anytimeNot disclosed publicly
Setup or onboarding feeNone on the CRM; $69 one-time on the IDX add-onNot published
Best forSolo agents working a sphere of influenceTeams buying site, CRM and ads together
Paid leads includedNo, it is a CRM and email tool onlyYes, paid Google, Facebook and direct mail programmes
IDX website includedAgent website included; true IDX is $50/mo extraYes, included and SEO-oriented
Built-in dialerNoYes, listed as an optional paid upgrade
SMS / textingAdd-on from $5/moYes, with metered text packages as add-ons
Transaction managementNot advertisedYes
Email marketingYes, and it is the strength: written newsletters plus 2,500 emails/moYes, inside Smart Plans workflows
AI lead nurtureNot advertisedYes, agentic AI assistant
Mobile appYes, native iPhone and Android appYes
IntegrationsNot published200+
SupportPhone 9am-5pm EST and emailPhone and email seven days a week

Pricing and features verified against each vendor own pages in September 2026. Where a vendor does not publish a figure we say so rather than estimating it.

Pros and cons

IXACT Contact

What works
  • By far the lowest price of any platform here, at under $47 a month
  • The only genuinely month-to-month option with no contract at all
  • Professionally written monthly newsletters included, not an add-on
  • A real native mobile app rather than a web wrapper
What does not
  • No lead generation, no dialer and no transaction management
  • True IDX search costs $50/mo more on top
  • Texting is a metered add-on rather than included
  • The vendor contradicts itself on how long the free trial lasts

Lofty

What works
  • Genuinely broad: website, CRM, workflows and paid lead generation in one place
  • 200+ integrations, among the widest here
  • Support available seven days a week
  • Large review base, so the feedback is well-tested
What does not
  • No published pricing and no free trial
  • Heavily add-on based, so the demo price and the invoice can diverge
  • The dialer is an upgrade rather than part of the platform
  • Lowest satisfaction score of the big all-in-one platforms here

What reviewers say

4.5/5
G2, 268 reviews. Capterra 4.4/5 (145 reviews)

Reviews are strong overall but a minority report support emails going unanswered for days. More concretely, some users report mass emails failing to reach iCloud, AOL and Yahoo recipients, and occasional problems with Google contact sync.

4.3/5
G2, 406 reviews. Capterra 3.9/5 (127 reviews)

The most common criticism is not slow support but inaccurate support, with reviewers describing front-line staff who do not know the product well. The second recurring theme is the gap between what the demo implies is included and what turns out to be a paid add-on.

Ratings are the aggregate scores published by G2 and Capterra, shown with their review counts so you can judge how much weight each one deserves.

Frequently asked questions

How much do IXACT Contact and Lofty cost?

IXACT Contact: $46.75/mo (Billed annually; $55/mo billed monthly). Lofty: Contact sales (No public pricing published). Both figures come from each vendor own pricing page, checked in September 2026.

Does IXACT Contact or Lofty offer a free trial?

IXACT Contact: Free trial offered; the vendor states 14 days in one place and 5 weeks in another. Lofty: Demo only, no free trial.

Are you locked into a contract with IXACT Contact or Lofty?

IXACT Contact: Month-to-month, no contract, cancel anytime. Lofty: Not disclosed publicly. On setup costs, IXACT Contact is none on the crm; $69 one-time on the idx add-on and Lofty is not published.

Do IXACT Contact or Lofty include an IDX website?

IXACT Contact: Agent website included; true IDX is $50/mo extra. Lofty: Yes, included and SEO-oriented.

Do IXACT Contact or Lofty provide leads?

IXACT Contact: No, it is a CRM and email tool only. Lofty: Yes, paid Google, Facebook and direct mail programmes. This is one of the biggest differences between platforms in this category and it is often glossed over in sales demos.

Which is better for a solo agent, IXACT Contact or Lofty?

IXACT Contact is built for solo agents working a sphere of influence, while Lofty is built for teams buying site, crm and ads together. A solo agent should generally weigh the cheaper, shorter-commitment option unless they are already spending money on leads.

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